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InfoSec & Privacy 17 April 2026 11 min read ISO Xpert TeamLast updated 30 June 2025

Information Security & Privacy: ISO 27001, ISO 27002, ISO 27701 & ISO 20000 Guide

Data breaches cost an average of $4.45 million (IBM, 2023). ISO 27001 and its companion standards provide a proven framework to protect information assets and comply with privacy regulations like GDPR.

The ISO 27000 Family

ISO 20000-1:2018

IT Service Management System standard for delivering reliable IT services under SLAs. Integrates well with ISO 27001 for organisations that both manage IT services and need to secure them.

ISO 27001 vs ISO 27701

AspectISO 27001ISO 27701
FocusInformation securityPrivacy / personal data
StructureStandalone certifiableExtension to 27001
Controls93 Annex A controlsAdditional PII controls
RegulationCyber securityGDPR, CCPA, LGPD
PrerequisiteNoneISO 27001 required first

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