Last updated: 15 April 2026
ISO Xpert ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose and safeguard your personal data when you visit our Shop and use our services, in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
ISO Xpert is the data controller responsible for your personal data.
Address: 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom
Email: info@iso-xpert.com | Phone: +44 7853 109840
We process your data on the following lawful bases: performance of a contract, our legitimate interests (to run and improve our business), legal obligation, and consent (for marketing and non-essential cookies).
We use essential cookies to make the site work and optional analytics cookies to understand usage. Our cookie banner lets you accept or decline non-essential cookies at any time.
We also use your browser's localStorage to hold non-personal, purely functional data:
iso_cart_v1) — the list of products you have added but not yet checked out.iso_shortlist_v1) — products you saved to review later.iso_view) — grid or list view.iso_cookie_choice) — your accept/decline choice.iso_views, iso_cats, iso_stds) — counts of products/categories/standards you have viewed, used only to personalise product ordering (recommendations) on this device. No identifiers; counts only. You can reset these at any time via the "Reset my interests" button on the Shop page, or by clearing your browser data.This data never leaves your device unless you explicitly checkout (WhatsApp / email) or submit an enquiry. You can clear it at any time via your browser settings or by clicking "Clear" inside the cart modal.
We share data only with trusted processors (email provider, analytics, payment processor) under data-processing agreements, and with authorities where required by law. We do not sell your data.
Some of our service providers are outside the UK/EEA. Where that happens, we rely on appropriate safeguards such as UK/EU Standard Contractual Clauses.
We retain personal data only as long as necessary for the purposes set out in this policy or as required by law (typically 7 years for transactional records).
Under UK GDPR you have the right to access, rectify, erase, restrict, or object to processing of your data; to data portability; and to withdraw consent. Exercise any right by emailing info@iso-xpert.com. You may also complain to the UK ICO (ico.org.uk).
We implement appropriate technical and organisational measures to protect personal data, including encryption in transit, access controls and staff training.
Our Shop is not directed at children under 16 and we do not knowingly collect data from them.
We may update this policy from time to time. The "Last updated" date will reflect the latest revision.
For any privacy-related enquiry, email info@iso-xpert.com or write to the address above.